When applications and data change, what should a platform built to monitor them do? It should also change to keep with the times, and that’s what New Relic is doing.

New Relic is one of the leaders in Application Performance Monitoring (APM). It’s been around for more than a decade and has had a successful IPO. It’s a platform many people are using and has a name even more people recognize.

Today, New Relic is announcing new features at its FutureStack conference in New York City, where CEO and Founder Lew Cirne will showcase what New Relic dubs “the world’s first Observability Platform.” These features are interesting not just for New Relic and its customers, but also as evidence through which to note trends in application development and data processing.


To understand what this is all about, it may be useful to set the stage first. If you have been anywhere around software development for the past decade, you realize how many things have changed. Not just in terms of programming languages, but most importantly in terms of paradigms.

Cloud, containers, serverless, and data-driven applications are now the norm. They were mostly not there when New Relic built its application monitoring platform. So to be able to continue to serve its customers, who are now developing applications differently, New Relic had to change.


New Relic is one of the leaders in APM. Its own leader, Lew Cirne, has been working on getting New Relic to the new era.

This is no breakthrough insight, apparently, and New Relic has been working on this for a while. Equally apparently, however, figuring out what is needed to stay relevant and implementing it to overhaul a successful platform without upsetting current users is not easy.

New Relic had a hard time going through this, with a change in CTO, stocks plummeting, and a CEO stating in an earnings call that execution on the company’s plans has been weak. Part of it has to do with increased competition, and part of it, according to analysts, has to do with existing customer spending.

A new platform called New Relic One is New Relic’s effort to address those issues. The new features announced today paint a picture of where New Relic is headed, and what it deems important. ZDNet caught up with Mark Weitzel, GM New Relic One at New Relic, to discuss.


For this release, New Relic highlights programmability. To us, this was not entirely clear at first. Having APIs, and giving users the ability to get data out of New Relic should be considered table stakes, after all. Indeed, this is something that has been there for a while.

It turns out what New Relic means here is the ability to let users build applications on top of its platform. But how exactly would that work? Would users assemble New Relic apps, and deploy them to New Relic’s cloud, for example? And, more importantly, what is the point of doing that?

Weitzel clarified that users will be able to build front end applications that run securely inside the browser, designed to take advantage of the New Relic One platform. This, he went on to add, is available to all customers at no additional cost, and has come about as something customers themselves requested — “experiences that are more interactive and can tie directly into their workflows.”


By George Anadiotis 

Source : ZDNet